Privacy Policy

Last Updated: January 3, 2026

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit and use Chargeout.eu. We comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and Croatian data protection legislation.

2. Data Controller

Contact:

Email: contact@Chargeout.eu

3. Data We Collect

3.1 Server Logs

Our hosting provider (Netlify) automatically collects:

IP addresses
Browser and device information
Pages visited and timestamps

Legal Basis: Legitimate interest for security and website functionality. Retention: 30-90 days

3.2 Google Analytics

We use Google Analytics 4 with your consent. It collects:

Cookies: _ga, _ga_[ID], _gid
Page views and usage data
IP address (anonymized)

Legal Basis: Your consent via cookie banner. Retention: 26 months Control: Accept or reject via cookie banner

3.3 Geolocation

We use your IP address to determine country for currency/units auto-detection via third-party services (ipapi.co, ip-api.com).

Legal Basis: Legitimate interest for website functionality. Retention: We do not store your IP address.

3.4 Contact Forms

If you contact us via feedback form:

Email address (if provided)
Name (optional)
Message content

Legal Basis: Legitimate interest to respond to inquiries. Retention: 2 years or until deletion requested.

3.5 Browser Storage (localStorage)

We store preferences and calculator inputs in your browser using localStorage (not cookies):

Theme preference (dark/light mode)
Currency and units preferences
TCO calculator inputs (ICE owner calculator data, saved automatically)
Cookie consent choice

Legal Basis: Legitimate interest for website functionality. Retention: Stored locally in your browser until you clear browser data. Control: You can clear this data at any time via your browser settings.

4. Data Processors

Netlify, Inc. (United States) - Hosting and forms. Certified under EU-US Data Privacy Framework.
Google LLC (United States) - Analytics and fonts. Certified under EU-US Data Privacy Framework.
ipapi.co / ip-api.com (United States) - Geolocation services.

5. Your Rights

Under GDPR, you have the right to:

Access your data
Rectify inaccurate data
Erase your data
Restrict processing
Data portability
Object to processing
Withdraw consent

Regarding Browser Storage (localStorage):

TCO calculator data stored in your browser can be cleared via your browser settings
Theme and currency preferences can be reset via browser settings
Cookie consent can be changed via the Cookie Settings page

To exercise your rights regarding server-side data, contact us at: contact@Chargeout.eu

Croatian Supervisory Authority:

Agencija za zaštitu osobnih podataka (AZOP)

https://azop.hr

6. Data Security

We implement appropriate security measures including encryption (HTTPS) and secure hosting.

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated date.

8. Contact

For questions about this Privacy Policy: contact@Chargeout.eu

Legal References

Regulation (EU) 2016/679 (GDPR)
Croatian Personal Data Protection Act
Directive 2002/58/EC (ePrivacy Directive)